Payment and Shipping :



All payments are made through Paypal  ( credit card or paypal account)

Or via bank check or bank transfert ( Processing time will be longer) Please contact me for this option.
The website doesn't allow me to modify the shipping depending the number of doll you order. The shipping price indicated is for one doll only. If you order more doll, shipping price will be higher. I'll send you an invoice to pay the extra shipping fees.



Layaway option :



You can choose to pay via layaway method for a doll.

This can be done directly with Paypal by choosing the "Pay in 4x" option when paying your order.
You can find all infos, terms and conditions about this payment method directly on Paypal website here
If for some reasons the Paypal 4x option is not available, I will send you a paypal invoice that you can pay in multiple times (maximum 4 months). Payments must be due each month (or sooner if you can/want ) . The doll will be sent only when all the payments are received. 



Shipping :



All dolls are sent via Colissimo insured and tracked package for France, insured and tracked EMS package for the rest of the world.

All packages can be tracked on www.laposte.fr
The website doesn't allow me to modify the shipping depending the number of doll you order. The shipping price indicated is for one doll only. If you order more doll, shipping price will be higher. I'll send you an invoice to pay the extra shipping fees.

IMPORTANT : I need a phone number to send the package. Also, if you change your adress during the production time but you doesn't inform me before I send your order,  the package will be returned to me costing extra fees. I'll have to make you pay these extra fees + new shipping fees to make it send to the correct adress.
I cannot be held reponsible if you didn't inform me of your new adress and that the package isn't delivered.



Ordered products are shipped to the delivery address indicated by the Purchaser during the order.
For security reasons imposed by Paypal, this address must be the same as the one given to Paypal during payment. 



Delivery time is about 3-4 working days for France and up to 8 working days for international. These delays may vary depending on the weather, holiday times, customs etc.



Customers may be required to pay customs fees when receiving foreign shipments. Nina's Dolls unfortunately has no control over any fees/taxes levied by your country's government. Nina's Dolls is by law unable to undervalue shipments or mark them as "Gift", and therefore cannot fulfill any such requests to do so. All orders are marked as "Merchandise" with the full value of contents written on an invoice attached to the outside of the parcel. 

Please note that some countries may require parcels to be opened for customs inspection. Nina's Dolls cannot be held responsible for any actions taken by customs officials, and we are unable to provide compensation or replacements for any items lost, seized, or damaged during the inspection.