Payment and Shipping :

All payments are made through Paypal  ( credit card or paypal account)

Or via bank check or bank transfert ( Processing time will be longer) Please contact me for this option.

This website doesn't allow me to adjust shipping depending the kind of item or quantity you buy. 

You have to choose the kind of shipping needed and add it to your cart. 

If you live in France please click HERE 

If you live in European Union please click HERE 

If you live in any other country please click HERE 

If you don't add the shipping option when ordering, your order will be cancelled and refunded, I'm very sorry for the inconvenience. 

Layaway option :

You can choose to pay via layaway method for a doll.

This can be done directly with Paypal by choosing the "Pay in 4x" option when paying your order for a full price doll.
You can find all infos, terms and conditions about this payment method directly on Paypal website here

If for some reasons the Paypal 4x option is not available for, you can buy the doll using the layaway listing. In that case you'll have to pay a deposit for the doll and I'll send you a paypal invoice that you can pay in multiple time  for the remaining the amount. 
Layaway can be up to 4 months, for exemple you paid the deposit on April 22th, the next payment will be due on May 22th and so on. 
When you start a layaway you engage yourself to pay the full amount and to pay each monthly payment on the due date.
If you don't pay the layaway on time and don't answer after one month, your order will be cancelled with no refund.  
Please always be sure you can fulfill a layaway before starting one.

Shipping :

All dolls are sent via Colissimo insured and tracked package for France, insured and tracked EMS package for the rest of the world.

All packages can be tracked on
The website doesn't allow me to modify the shipping depending the number of doll you order. The shipping price indicated is for one doll only. If you order more doll, shipping price will be higher. I'll send you an invoice to pay the extra shipping fees.

IMPORTANT : I need a phone number to send the package. Also, if you change your adress during the production time but you doesn't inform me before I send your order,  the package will be returned to me costing extra fees. I'll have to make you pay these extra fees + new shipping fees to make it send to the correct adress.
I cannot be held reponsible if you didn't inform me of your new adress and that the package isn't delivered.

Ordered products are shipped to the delivery address indicated by the Purchaser during the order.
For security reasons imposed by Paypal, this address must be the same as the one given to Paypal during payment. 

Delivery time is about 3-4 working days for France and up to 8 working days for international. These delays may vary depending on the weather, holiday times, customs etc.

Customers may be required to pay customs fees when receiving foreign shipments. Nina's Dolls unfortunately has no control over any fees/taxes levied by your country's government. Nina's Dolls is by law unable to undervalue shipments or mark them as "Gift", and therefore cannot fulfill any such requests to do so. All orders are marked as "Merchandise" with the full value of contents written on an invoice attached to the outside of the parcel. 

Please note that some countries may require parcels to be opened for customs inspection. Nina's Dolls cannot be held responsible for any actions taken by customs officials, and we are unable to provide compensation or replacements for any items lost, seized, or damaged during the inspection.